Buckzy has been able to fundamentally transform the global movement of
money with its international real-time payments ecosystem.

Buckzy Payments Inc.

Meet Our Team

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    Rob Palmer Chief Customer Officer

    Rob Palmer

    Rob has a broad range of experience in product management and business development bringing both business-to-business and business-to-consumer solutions to market in the financial services industry over the past 25+ years.

    An experienced leader with a proven track record, he has led teams to deliver innovative products, exceed sales targets and build compelling business strategy. He has held executive roles in financial institutions and technology services companies that operate both locally and globally.

    At Buckzy Payments Inc., Rob is accountable to design, deliver and evangelize a consistent customer-centered culture across the entire company. Ensuring Buckzy provides the most compelling products, services and experiences to our customers.

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    Lindsay Mulligan Global Head of Marketing

    Lindsay Mulligan

    Lindsay Mulligan has over 10 years experience in marketing multinational brands on a global scale for both B2B and B2C initiatives. As an experienced innovator in brand communications, she carries in depth marketing knowledge within a multitude of industries and sectors where she excels in building brands from the ground up.

    Lindsay has a proven track record of developing and launching #1 innovative consumer products and solutions to the marketplace working with leading brands in their categories. Her focus on developing brand campaigns entrenched with inbound and path to purchase marketing initiatives has proven to support business objectives in achieving overall company targets and goals.

    As a leader in digital and consumer centricity, she excels at finding new and creative strategies to propel businesses forward while ensuring industry trends and shifts are at the forefront in order to gain mass awareness, lead generation and consumer acquisition.

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    C.K. Semlani Chief Business Development Officer

    C.K. Semlani

    Chanakya Semlani (CK) has more than 25 years of experience in global business development and strategic alliances with mature and start-up organizations in the FinTech and Payments space.

    He is currently the Chief Business Development Officer at Buckzy, where he is responsible for growing the business globally through strategic business development with customers and partners.

    CK held key business development, strategic partnership and sales roles in Western Union, Fundation, a SMB lender backed by Goldman Sachs, Vayana, an innovative financial solutions and services company backed by HDFC Ltd (India’s largest financial services group) and Reliance, Blue Ocean Ventures and Laptop Lane (now part of the Regus Group), which he helped lead to a successful exit.

    He has also been involved in humanitarian work with Make A Difference Entrepreneurs (MADE), served International Association for Human Values, a United Nations NGO with activities in more than 155 countries worldwide and Board Member of The Indus Entrepreneurs (TIE) Houston Chapter.

    He holds an MBA in International Business. CK resides in Houston with his wife and two sons.

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    Abdul Naushad President and CEO

    Abdul Naushad

    Our founder, Abdul Naushad founded Buckzy Payments Inc., in 2018, based on his vision for building a global real-time dedicated remittance ecosystem to align with the needs of the upcoming real-time economy. After spending over 10 years as the CEO and co-founder at one of the leading cross border payment technology companies and researching customer needs and challenges in the payments industry, Abdul began to evangelize a fundamental shift in how cross border payments can be automated and optimized to deliver a real-time customer experience using a unique model.

    The Buckzy Payments Inc., ecosystem will fundamentally change the way global money movement occurs addressing the key challenges consumers and small businesses have faced over the past 40 years. Through optimization of cost, systems and processes Buckzy Payments Inc., is delivering the next generation of payment solutions for the real-time economy.

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    Raihan Islam Global Head of Product Management

    Raihan Islam

    Raihan played an instrumental role in building one of the largest mobile wallet providers in Asia to more than 30 million customers. He has a proven track record of building customer-centric products that enable full-scale penetration of market segments.

    With more than 13 years of experience, Raihan has worked in both the telecommunication and FinTech industries, supporting product, customer lifecycle, and pricing management. He has a Master’s degree in Analytics and an undergraduate degree in Business, with additional education in pricing and user experience designing.

    At Buckzy Payments Inc., Raihan is responsible for developing products and services that enable every customer to transact globally, instantly!

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    Michele Poole Global Head of Customer Experience

    Michele Poole

    Michele has more than 20 years of financial services, payments and FinTech experiences, leveraging her deep expertise and transformational mindset to create innovative products and solutions that solve both simple and complex challenges that customers face.

    She is a seasoned leader with executive level experience working in some of Canada’s large financial services institutions (CIBC, National Bank) as well as experience as a management consultant (both as an Independent and with PwC), consulting to some of Canada’s key payment networks (Interac Corp.) and various FinTech startups.

    She has a proven track record of keeping the customer experience integral to all aspects of business strategy and communications, product development and operations. Michele has a degree in Business, a diploma in Applied Information Technology, and additional education in user experience, change management and executive leadership.

    At Buckzy Payments Inc., Michele is responsible for ensuring that as we help shape the next generation of real time cross border global payments, our ecosystem is an awesome, frictionless experience for our customers.

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    Shrey Azad Head of Sales APAC

    Shrey Azad

    Shrey has more than 8 years of experience in business development and strategy in Telecom, E-commerce and Fintech. In his last role, Shrey was heading In-App sales for Mobikwik, one of India's top fintech companies. He was also responsible for driving a core team aimed at acquiring 100 million users.

    Shrey has a Master’s Degree in Telecom-Marketing and bachelor’s degree in engineering. At Buckzy Payments Inc., Shrey is responsible for sales strategy and development in the APAC market. He will focus on establishing strategic partnerships to enable Buckzy solutions for international money movement.

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    Michael Stephenson Global Head of Delivery

    Michael Stephenson

    Michael has spent nearly 20 years working his way through the payments industry from large financial institutions to small FinTech startups. This experience has provided him with a keen understanding of the challenges organizations face when pursuing new, leading edge payment opportunities.

    His career has taken him through some of Canada's most innovative and leading payment institutions including, TD Canada Trust, RBC Royal Bank, Visa and Interac.

    Michael has successfully led the development and operational implementation of various payment products and emerging technologies such as Verified by Visa, the Canadian migration to chip and contactless payments and mobile wallets and payment applications.

    At Buckzy Payments Inc., Michael is responsible for ensuring customers have a steady and painless on-boarding experience and are set up for success as they transition to the next generation of real time, cross border, global payments.

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    John Mathew Head of Operations APAC

    John Mathew

    John has 8 years of experience in operations, entrepreneurship, e-commerce & B2B marketing of bank security products, primarily with Chubb Safes, the world leader in security solutions.

    John is a Mechanical Engineer with a degree from LSE-UK, and achieved an MBA from SPJIMR in India.

    At Buckzy Payments Inc., John is the Head of Operations APAC and Managing Director of Buckzy Payments Pvt Ltd, India, where he has responsibility for APAC operations, bank integration and HR activities for the region.

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    Roshan Mohan VP and Global Head - Buckzy Direct

    Roshan Mohan

    Roshan has a track record of developing high-performance teams in North America, Latin America, Europe, Middle East, Africa and Asia. He has over 22 years of experience in helping companies develop and implement strategies for global expansion across 30+ countries. He has a proven track record of effective program management, P&L management, strategy, and business development that resulted in solutions driving global business growth. Roshan has held executive roles in the private, public and non-profit sectors.

    His educational background includes MBA from Coventry University in the UK, MS in Information Systems from Hawaii Pacific University in the USA, B-tech degree in Electrical and Electronics Engineering from the University of Kerala in India, and an Ivey Executive Certification and other professional leadership training from Canada.

    At Buckzy Payments Inc., Roshan is accountable for developing and implementing growth strategies and expanding the global operations of Buckzy’s Direct Channels business unit. This unit offers cross-border payment solutions to consumers, and small businesses, including, instant cross-border personal remittance and international student payments.

Contact Us

FAQ’s

Registration -

How can I sign up?

If you have a Canadian bank account, you can sign up for our Buckzy Direct service. There is no registration fee. Create a profile, answer a few easy questions and then you will be able to send money in real-time to anyone in the countries we have enabled. You will also be able to see the foreign exchange rates right up front before your money is sent.

Can I send money internationally from my existing chequing account?

Yes. Use your existing Canadian bank account with any financial services institution. You need to register with Buckzy using your email to start the payment. Then provide the amount you want to send, senders information, information about yourself and your payment information. There is no fee to register and/or send money with Buckzy.

Sending and Receiving Money -

Will I be charged a fee?

No! Buckzy does not charge a transaction fee for sending money internationally and our foreign exchange fees are competitive.

Has my payment been sent to the receiver?

If you have completed an email transfer you will receive a confirmation email stating that your transfer has been sent. You will also receive a confirmation email that the money has reached the receiver. If you have not received a confirmation that the funds have arrived, most likely your recipient hasn’t provided their banking details yet to accept the transfer. Please contact them to do so and follow the instructions within the confirmation email they received. In case of a failed transaction, you will receive an email notification alerting you of the transfer status. If you have any additional questions please contact us at support@buckzy.net.

Why have my funds been returned?

Your funds may be returned due to various reasons, such as: - the recipient bank account information isn’t correct/active - the transaction may not fulfill the international transfer screening requirements, etc. If this happens, you will receive an email containing the reason of failure.

What happens if my money transfer failed?

Your money will be returned to your account and you will receive an email explaining the reason why the transaction was unsuccessful.

I’ve realized that the beneficiary details are wrong. What do I do?

You can change your recipient details or cancel the transaction, if the transfer is not already completed by the receiver. To do this, go to your dashboard, select the transaction and change and/or cancel the transfer from there.

When will my funds arrive?

The transfer will be completed within 5 minutes. If for some reason the money is not delivered within this time frame you will receive a email notification of the reasoning and next steps.

Is my transfer successfully completed?

You will receive an email confirmation to this affect once your transfer has been successfully completed. If for any reason the money has not arrived to the recipient, you will receive an email alert advising you of this and indicating next steps.

Why was my transaction rejected? And then what happens next? Will my transaction be delayed?

Occasionally a transaction may be rejected. This could mean that additional information about the recipient is required to confirm their identity and banking details. You will receive an email with detailed information as to what next steps would be.

Are there limits on how much I can send?

Limits vary based on the regulations of the sending and receiving country.

Account Maintenance -

How do I manage my Buckzy account?

You can make changes to your password, address, phone number and email address by logging into your Buckzy account.
To make changes to your account information, first go to Settings
Log in to your account.
Select “Your Name”.

To change your password

Select “Change password”.
Enter your current password.
Enter your new password twice.
Select “change password” to complete and save your changes.

To change your address

Select “Profile Setting”.
Enter your new address.
Select “Save details” to complete and save your changes.

To change your phone number and email address

Please contact us at support@buckzy.net.

Errors -

I can’t log in?

If you have forgot your password, please click on forgot password button and reset your password using the link sent to your email address. If you are still having issues logging in, please contact us at support@buckzy.net.

Country Connectivity -

Does Buckzy Payments have a non-permitted activities policy?

Yes. Prohibited Industries and types of businesses that Buckzy does not engage with directly or indirectly are:

  • Crypto currencies & Digital stored value
  • Counterfeit or unauthorized goods
  • Regulated or illegal products or services
  • Adult content and services
  • Get rich quick schemes
  • Companies that do aggregation of funds
  • Drug paraphernalia
  • Pseudo pharmaceuticals
  • Substances designed to mimic illegal drugs
  • Gambling
  • Online weapon Sales
  • Marijuana business
  • Licensed 3rd party Money Service Business
  • Sanctioned businesses
  • Investment & Credit Services
  • Politically Exposed Persons or related businesses
  • Virtual Currency or Stored Value
  • IP infringement regulated or illegal products or services
  • Multi-level Marketing
  • Social media activity related
  • Collection Agencies
  • Payday loan companies
  • Time sharing and Travel tour package services

Is the Buckzy Payments platform secure and does it adhere to global regulatory standards?

Yes. Buckzy’s real-time money transfer service moves funds between bank accounts and virtual wallets worldwide.

  • ISO20022 Messaging Standard
  • RESTFUL API’s
  • Artificial Intelligence for Sanction screen and KYC process
  • 2048 Bit RSA encryption Keys

What countries does Buckzy Payments currently support?

We are currently enabled in the following countries:

  • Canada
  • India
  • United States

Will I be charged a fee?

No! Buckzy does not charge a transaction fee for sending money internationally and our foreign exchange fees are competitive.

Which Internet browser works best with Buckzy?

We recommend using Chrome or Internet Explorer to complete your transfers.

Future Enhancements and Capabilities -

What corridors will be enabled next for Buckzy Payments?

In 2019, we will be launching in the following countries:

  • China
  • Mexico
  • Brazil
  • United Kingdom
  • South Korea
  • Japan
  • Germany
  • Spain
  • France
  • Belgium
  • Ireland
  • Switzerland
  • Luxembourg
  • Denmark
  • Sweden
  • Norway
  • Finland
  • Liechtenstein
  • Portugal
  • Austria
  • Italy
  • Netherlands
  • Malaysia
  • Singapore
  • Bangladesh (Select banks)
  • Pakistan (Select banks)
  • Sri Lanka
  • Australia